Cancellation Policy

Notice of cancellation or rescheduling of an appointment given less than 6 hours in advance, will result in a full charge for that session. Individuals attending classes on an Unlimited Membership Contract will be charged a late cancellation fee of $10. Cancellations are accepted only via our online booking system.

Should you fail to cancel a reservation, and also fail to appear for the class or appointment, you will be charged an additional $10 “no-show” fee.

All members and customers are entitled to 4 free early cancellations per month. Beginning with the 5th early cancellation, members and customers will be charged a $10 early cancellation fee for each cancellation.

In the event of a last minute emergency, or for circumstances beyond your control, please request an early cancellation and explain your specific circumstances. Your request does not guarantee that you will not be charged a cancellation fee.