fbpx

Cancellation Policy

Notice of cancellation or rescheduling of an appointment given less than 6 hours in advance, will result in a full charge for that session. Individuals attending classes on an Unlimited Membership Contract will be charged a late cancellation fee of $10. Cancellations are accepted only via our online booking system.
 
Should you fail to cancel a reservation, and also fail to appear for the class or appointment, you will be charged an additional $10 “no-show” fee.
 
All members and customers are entitled to 4 free early cancellations per month.  Beginning with the 5th early cancellation, members and customers will be charged a $10 early cancellation fee for each cancellation.  

In the event of a last minute emergency, or for circumstances beyond your control, please request an early cancellation and explain your specific circumstances. Your request does not guarantee that you will not be charged a cancellation fee.

Basi Pilates Studios, San Diego

KENSINGTON

4085 Adams Avenue,
San Diego, CA 92116

Del Cerro

6398 Del Cerro Blvd., Suite 5,
San Diego, CA 92101

San Carlos

7189 Navajo Rd, Site F,
San Diego, CA 92119

K Street

310 K Street,
San Diego, CA 92101

Santee

9721 Mission Gorge Road
Santee, California 92071